Update for paged-pool problems (Update)

We just published an update for Avira AntiVir 10 with Service Pack 1 that solves an issue some users were experiencing where their computers stopped to respond after a short time of running. An error message indicates in those cases that the paged pool memory isn’t sufficient. As a workaround it was possible to disable the process protection of Avira AntiVir.

The now released update solves that issue. Those who disabled the process protection may enable it again after applying that update, which should happen automatically within the usual update cycle (exception: if the default configuration got changed and product updates explicitly got disabled). Please accept our sincere apologies for any inconveniences!

Update 09.12.2010, 10:30 a.m.: On developer systems, this update may lead to problems when trying to debug software (thus only developers should be affected). We are still investigating the issue. As a workaround in case you experience this problem, disable the registry- and file-protection for the Avira AntiVir files in the configuration: Switch to expert mode in the configuration and scroll down to “general”, “security”. There untick the box next to the entry which protects from file- and registry manipulations. After that, reboot the computer. In some cases it is necessary to rename the Avira file avipbb.sys to avipbb.old (possible in safe mode).

Dirk Knop
Technical Editor