ProActiv: How to add exceptions and deactivate it (Updated)


Please perform a product update in order to receive the fix which we released to all customers.



If you have problems with the ProActiv module after updating to the Service Pack, please follow the steps described in the Knowledge Base:

English version

German version



If it is too complicated, just deactivate ProActiv  by following these steps:

  1. Open the Avira Control Center
  2. Click on Extras → Configuration
  3. Activate the Expert mode in case it is not active yet
  4. Click on Realtime Protection → ProActiv
  5. Disable Enable Avira ProActiv
  6. Close the window using the button OK
  7. Restart your computer


Affected products

Avira Professional Security, Version 2012 [Windows]
Avira Antivirus Premium 2012 [Windows]
Avira Internet Security 2012 [Windows]